PROFESSIONAL SUMMARY
Skilled IT Engineer of 15 years, expertly managing
application software and system solutions. Specialised
knowledge in financial software and adept in various
networking concepts, providing consistently secure IT
support.
WORK HISTORY
EY
.
Leeds
IT Engineer
|
08/2015
-
Current
R&R Accounting
.
Leeds
IT Engineer
|
12/2010
-
07/2015
SKILLS
EDUCATION
University of Leeds
Leeds
07/2005
Master of Science
:
IT
Engineering
University of Bristol
Bristol
08/2003
Bachelor of Science
:
Computer Science
Leanne
Tegg
tegg.l@example-example.co.uk
|
07912 345678
|
24 Old Kings Road
,
Leeds
LS1 8JP
Performed regular monitoring and analysis of internal IT
processes to ensure fault-free systems for high-level
company output.
●
Managed IT support requests, solving problems quickly
and implementing necessary security solutions.
●
Managed and implemented all financial software, systems
and solutions in line with GDPR regulations.
●
Supported software engineers in implementing network
installations, configurations and updates to deadlines.
●
Made sure accounting systems were installed and
operated safely, updating any unsafe technologies
accordingly.
●
Provided efficient and effective support to internal and
customer-facing IT infrastructure.
●
Developed a robust patching regime for optimum server,
storage, network and desktop environments.
●
Carried out weekly service admin, remediation and server
builds.
●
Carried out effective, timely repairs and maintenance of
desktop PCs, laptops, tablets and printers to maintain
●
Expertise in software
engineering
●
Proficient in Sage
●
Troubleshooting and
problem-solving
●
Expert in disaster
recovery
●
Application support
●
Financial networking
concepts
●
Autonomous
●
Staff education and
training
●