Hospitality CV Examples and Writing Tips
Letting a bad CV drag you down is so last decade. Whether you have your sights set on a career in the hotel industry or event planning, you’ll need a good CV to get you there. Browse our range of hospitality CV templates and supercharge your career today.
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Careers in hospitality have so much in stock for those who pursue them. From diverse job opportunities, dynamic work environments, to flexibility and professional growth, the incentives to launch your career in the hospitality industry are many. To take advantage of these, however, you’ll need a strong hospitality CV.
A well-crafted curriculum vitae is there to serve as a first point of contact between you and your potential employers. Most importantly, it showcases your qualifications and highlights all your relevant skills and experience. When done well, a CV immediately conveys your fitness for the role, and it’s not long before the interview requests start flooding in.
Because we know writing a great CV is easier said than done, we’ve put together the following guide. Going over the whole process section by section with examples along the way, we’ve made sure that every aspect of creating your CV is made simple. And to make things even easier, check out our hospitality CV examples where you’ll find countless examples of CVs for different hospitality job types and experience levels.
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Hospitality CV examples by experience
To help you hit the ground running when writing your CV, we’ve prepared hospitality CV templates for three different experience levels – no experience, mid-career level and senior level. Familiarising yourself with these CVs and the difference between them will give you a good idea of how to approach crafting your own CV, as well as what information and sections to include to make an impression on hiring managers.
Take a look below for hospitality CV examples.
Hospitality CV with no experience
As an entry-level applicant, you need to be a bit more tactical in how you structure your hospitality CV. Because you have little work experience to speak of, you need to draw attention to how you’ve developed a range of transferable skills that make you fit for the role. Educational achievements, volunteer experience and any relevant extracurriculars could also be mentioned, as long as they demonstrate your suitability for the advertised role.
Check out the hospitality CV example above for more pointers.
Hospitality CV for a mid-career level
Hospitality CV for a mid-career level applicant is no doubt easier. With some relevant work experience in the hospitality industry under your belt, a good set of specialised skills, and some accomplishments you can delight in, writing your hospitality CV should be plain sailing.
To make the most out of all you can offer potential employers, you need to make sure you get the most relevant information into your CV. If you find yourself struggling for space, be ruthless. Instead of dwelling on not being about to brag about your football achievements, refer back to the job ad and tailor your CV to the job requirements. Another great strategy is to use numbers and hard data to demonstrate the impact of your contribution – this is a surefire way to show employers you’re worth their time.
Hospitality CV for a senior level
A senior-level hospitality CV should feature things such as significant experience in the hospitality industry, a good assortment of technical skills, in addition to a track record of excellence in all previous roles. So, go over your career history thoroughly and pick out the most enriching experiences, reflecting on the range of both soft and hard skills you have built along the way.
As a senior-level applicant, your chances of securing your desired position are good. However, to get there, you need to create a hospitality CV that presents your strengths, potential and skills in as good a light as possible. When crafting your work experience section, it’s crucial to make sure the information you include is relevant and tailored to the job description. A surefire way of impressing employers is by including hard numbers to back up your achievements and contributions. E.g. Managed a team of 20+ staff, reducing turnover by 25% through enhanced training programmes and employee engagement activities.
Given that you’ve likely got quite a few years of experience under your belt and no doubt countless achievements to speak of, you might find yourself strapped for space. Don’t worry about jamming it all into your CV. Anything worthwhile that doesn’t fit can always find its way into your cover letter.
Take a look at our extensive library of CV templates to find inspiration for your own job application.
How to Write a Hospitality CV
Find out how to work the hospitality CV template to create a CV that is and meets all the requirements of the UK labour market.
Your CV starts with your contact details – but after having a look at our hospitality CV examples, you know a lot more than that.
Here is what comes next:
Organising your CV into sections is vital to giving it a clear structure and highlighting the most important information. Make sure to use sections when writing your CV to boost your chances of getting the job.
Take a look below to see how different sections are written and presented for a polished, professional look.
Personal Statement Samples for a Hospitality CV
Your personal statement is a two-to-four-sentence description of your skills, achievements, and experience. Given that it’s featured at the top of your CV, it’s one of the first things hiring managers see. As such, it’s important to make it a strong introduction that speaks to your fitness for the hospitality job you’re after.
EXAMPLE 1.
Reliable hosting professional with experience overseeing dining areas to balance guest needs and business requirements. Friendly, approachable and hardworking leader. Focuses on providing exceptional dining experiences to encourage customer loyalty.
EXAMPLE 2.
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.
EXAMPLE 3.
Attentive Concierge with experience in hospitality and leisure service roles. Confident team player skilled in building positive relationships for productive working and customer environments. Multitasks and prioritises well to manage busy, varied workloads successfully.
Hospitality CV Work Experience Samples
Hospitality jobs are very dynamic and hands-on, usually requiring some physical stamina and a knack for social interaction. When writing the work experience section of your hospitality CV, it’s important to highlight the above qualities. Use the job description as a point of reference, and make sure you hit the right keywords.
EXAMPLE 1.
Service Concierge | Air Canada, London | February 2022 – Present
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Concierge | Knightsbridge Hotel, London | April 2020 – January 2022
- Greeted and assisted guests with check-in and check-out procedures, ensuring a seamless experience.
- Provided guests with information about local attractions, dining options, and transportation.
- Made reservations for dining, tours, and entertainment upon request.
- Handled guest complaints and concerns promptly and professionally.
- Coordinated special requests and arrangements for VIP guests.
EXAMPLE 2.
Receptionist | PDSA, Liverpool | May 2020 – February 2022
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and the general public.
- Kept the reception area clean and neat to give visitors a positive impression of the company.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
EXAMPLE 3.
Assistant Hotel Manager | Hilton, London | May 2017 – April 2020
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
- Oversaw inventory and stock management, optimising levels for operational continuity.
- Wrote end of shift reports to facilitate service continuity.
- Directed staff schedules and rosters, optimising workforce efficiency.
Sample Hospitality Skills
Having a good assortment of technical skills is quite important to success in the hospitality industry. Whether it’s being able to work with Point of Sale (POS) systems or knowing how to safely handle food, these are the kinds of skills that potential employers will look for.
Below, you’ll find a list of technical skills for hospitality jobs. Use these as a guideline, but as always, remember to tailor your list to the job description.
Technical Skills for Hospitality Jobs
- Customer Relationship Management (CRM) Software (e.g. Salesforce or Hubspot)
- Property Management Systems (PMS) (e.g. Opera, Protel)
- Point of Sale (POS) Systems (e.g. Micros, Toast, or Square)
- Reservation Systems
- Event Management Software (e.g. Cvent)
- Financial Software (Xero, or Sage)
- Customer Service Platforms (e.g. Zendesk)
- Inventory Management (e.g. MarketMan)
- Digital Marketing Tools (e.g. knowledge of SEO, Google Analytics)
- Microsoft Office Suite
- Online Travel Agencies (OTAs) (e.g. Booking.com, Expedia)
- Food Safety and Sanitation
- Technical Support
- Revenue Management Software (e.g. Duetto)
- Channel Management Tools (e.g. Siteminder)
- Health and Safety Compliance Tools
- Housekeeping Management Software (e.g. Quore)
- Customer Feedback Management
- Digital Key Systems
- Entry Management Systems
- Guest Experience Platforms
- Food and Beverage Management Software
- Staff Scheduling Software
- Security Systems
- Loyalty Program Management
Sample Education Section for a Hospitality CV
For most roles in hospitality, a degree is not required. It is, however, a nice add-on if you’re pursuing specialised or managerial positions. Otherwise, hiring managers look for individuals with a positive attitude who thrive in fast-paced environments.
Depending on the role you’re pursuing and your experience level, the education section of your hospitality CV should highlight those qualifications that are relevant to the job. After all, potential employers are looking for someone who ticks all the boxes and has what it takes to get the job done.
Example of the education section for an Assistant Hotel Manager
EDUCATION
Diploma in Hospitality Management
City & Guilds, London
September 2018 – June 2020
Level 2 Certificate in Food Safety and Hygiene
Islington College, London
April 2021
BIIAB Personal Licence Holders (APLH)
The Digital College, London
February 2022
Example of the education section for a Hostess
Level 2 Award in Food Safety in Catering
Westminster College, London
April 2021
Certificate in Customer Service
Lewisham College, London
February 2022
Additional Information for Your Hospitality CV
Although many people skip this part altogether, the additional information section on your hospitality CV can give you an extra boost when applying for your chosen role. Think of it as an opportunity to showcase your achievements, and provide a well-rounded image of yourself – something that hiring managers are likely to respond to, especially if you do it well.
The kind of information you could choose to include in this section are things such as relevant certifications and training, professional memberships, foreign languages, or even hobbies. The world is – pretty much – your oyster, as long as you ensure the information you mention presents you as the type of person potential employers are looking to fill the role you’re pursuing.
Take a look at examples of how to structure your additional sections, and what kinds of things to include.
Additional information for a Receptionist role
CERTIFICATIONS
- Certificate in Customer Service (City & Guilds), 2015
- Data Protection Training (GDPR)
PROFESSIONAL DEVELOPMENT
- Attended a workshop on effective communication and conflict resolution
- Completed an online course on time management and organisational skills
HOBBIES AND INTERESTS
- Member of a local book club, enhancing communication and organisational skills
- Regular participant in community theatre, improving public speaking and interpersonal skills
- Enthusiastic traveller, experienced in handling various cultures and languages
Additional information for an Assistant Hotel Manager role
CERTIFICATIONS
- Hospitality Management Certificate (Institute of Hospitality)
- Food Safety and Hygiene Level 2 (CIEH)
PROFESSIONAL MEMBERSHIPS
- Member of the Institute of Hospitality
- Member of the UK Housekeepers Association
HOBBIES AND INTERESTS
- Passionate about culinary arts and experimenting with new recipes
- Avid traveller with a keen interest in exploring different cultures and hospitality practices
- Enthusiastic marathon runner, demonstrating commitment and perseverance
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