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If you enjoy working with others and you have excellent communication skills, a hostess could indeed be a very rewarding role. In fact, certain candidates within this field can expect to earn a substantial amount of money while building long-lasting relationships with others
As you may imagine, such attributes have also made the application process challenging. Creating a properly formatted CV is a critical step of the overall entry scenario. Experts within the industry have constructed the hostess CV template found below and represents a guide for those who may be new to this field.
This guide includes everything you need to write a CV well. It covers:
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Hostess CV sample
4 Bold Street, Liverpool L1 4JG
Methodical Hostess with exceptional knowledge of best-in-class customer service protocols. Personable and proactive worker with history of maintaining professionalism and excellent service in busy, high traffic times. Successful at working closely with servers to uphold standards of service.
February 2017 – Current
Marina Restaurant – Liverpool
- Processed reservations and take-away orders by phone, answered customer questions and provided accurate waiting times.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Cultivated positive guest relations by managing reservation information and orchestrating speedy seatings.
January 2016 – February 2017
Sun Hotels – Liverpool
- Accurately processed credit card, cash and gift certificate payments from customers.
- Documented guest reservations and preferences, communicating changes to hotel staff.
- Completed end-of-day till reconciliations and paperwork.
- Customer service
- Hospitality service expertise
- Group reservations management
- Interactive communication skills
- Front-of-House displays
- Rapport building
Liverpool College Liverpool- 2016
NVQ Level 3 Hospitality and Catering Principles
Which format is right on a CV for hostess applicants?
Before you start, knowing the best way to format a CV is essential. You’ll find a host of CV formats online. But it’s pretty straightforward to get right. The most effective option is writing your CV in reverse-chronological order. Start with your most recent work history and education first to highlight your current skills and attributes.
Aside from the order of dates, the CV format follows a simple layout. After your contact details and personal statement come your work history, skills, and education. You can add an interests section if you have any pursuits that back up or complement your skills.
The position of a hostess is suitable for many people, so those new to the job may also apply for entry-level positions. In this instance, a skill-based format is appropriate. This focuses on your skills rather than experience, as you may not been a hostess before. For this CV format, place the skills section under the personal statement.
How to write a CV for a hostess
There are a few key ingredients to CV writing, including skills, experience, and education. But it is not just what you write – how you write matters too. Understanding how to write a CV is vital to ensure you make a good impression.
Fortunately, with your helpful advice and tips, the process doesn’t have to be daunting. Below are the steps in writing a professional hostess CV:
- Adding contact details to your hostess CV
- Start your hostess CV with a personal statement
- How to present your work history on a hostess CV
- Great skills to add on your hostess CV
- Get education right on your hostess CV
Adding contact details to your hostess CV
If you want recruiters to be able to get hold of you easily, getting your contact details right is essential. Luckily, it’s pretty simple and straightforward to get this section completed. Of course, your contact details should be placed at the top, but it’s also helpful to ensure the information is clear and correct, so employers have the necessary details for the selection process.
Don’t forget to include the following:
- Name – It might sound obvious, but it’s often missed!
- Address – Include your full address and postcode
- Phone number – Include a mobile number or home phone you answer
- Email address – Use a work-appropriate email
Example of contact section for assistant professor CV
67 Anywhere Road
Start your hostess CV with a personal statement
The next step is to make an impactful impression. That’s where the personal statement section comes in. This gives you a chance to tell the recruiter about your background and experience. It also helps employers see how you might fit into the role.
There are a few things to consider when writing a personal statement, such as:
- Tell the employer what you can offer by writing in the third person
- 3-4 sentences are ample
- Use positive words such as “helpful”, “flexible”, and “motivated.”
- Include customer service skills and achievements if necessary
- Highlight expertise if relevant such as “managing a busy restaurant server team”.
Example of personal statement for a hostess CV
Experienced hostess for over six years working in various environments, including casual restaurants and nightclubs to five-star hotels. Able to handle demanding situations. Experience has also improved leadership skills in a number of industries. Hoping to become more engaged within the hostess industry while simultaneously honing additional talent.
Energetic hostess with two years’ experience in a hospitality environment. Great problem-solving skills with the ability to stay calm and composed under pressure. Outstanding team player with clear communication, the ability to delegate, and a hands-on approach.
How to present your work history on a hostess CV
One of the most significant sections on your CV is your employment history. This should include relevant details that make you a great candidate for the job. This section should also be written in reverse-chronological order, starting with your most recent position.
You should include the following:
- Start and end date
- Job title, employer and location
- Write 3-6 duties for each job
If you have held hostess positions that include several overlapping duties, try to avoid repeating these in every past post. Instead, focus on what sets each apart, so it covers your entire work experience. For example, if you managed a team in one role, mention your event organisation in another.
Example of work experience for a hostess CV
2014-Present: Lead Hostess, Any Hotel, London
- Telephone-based client engagement (reservations, business bookings and client feedback)
- Supervising large gatherings
- Training junior employees
- Payroll management
2012-2014: Associate Hostess, Town Restaurant, London
Core competencies entailed:
- Liaising with new and existing customers
- Obtaining valuable feedback to improve our in-house services
- Addressing monthly sales targets
Assistant History Teacher | Tutor University | Town
2009 – 2012
- Supervising groups of between 20 and 30 students.
- Disseminating information in the form of digital emails and Internet assignments.
- Providing educational guidance and counselling.
2010-2012: Junior Hostess, Example Hotel, London
Some important roles included:
- Quality assurance and customer satisfaction
- Handling inbound reservations
- Front desk greetings
- Working within a competitive team environment
Great skills to add on your hostess CV
It’s important to showcase your skills for a hostess job. The CV skills section is the perfect place to do this. Here, you can include both essential and desirable skills you have. If you use a skill-based format, this also should consist of transferable attributes learned in other roles.
Essential skills for a hostess
- Excellent communication skills
- Customer service experience
- Hospitality digital skills
- Able to handle a range of situations
Desirable aptitudes to set you apart
- Team player
- Good management skills
Get education right on your hostess CV
For most hostess roles, having experience and a good standard of education is crucial for the position. The recruiter may also require candidates to have a customer service or hospitality diploma.
When detailing your education, it’s essential to include all relevant information, such as:
- School, college, university or training provider
- Year of qualification
- Level of qualification, for example, GCSEs, NVQs
- Subject or course title – you don’t need this for high school courses
Example education section for a hostess
Example University | 2006 -2010
MBus International Hospitality Management (including industrial placement)
Example College | 2004-2006
City & Guilds: International Introductory in Hospitality Selling (8413).
City & Guilds: Hospitality and Catering Principles Level 3 (7091).
City & Guilds: Hospitality Management Diploma Level 4 (7148).
University of Glasgow | 2008
Mathematics BSc (Hons)
Anytown School | 1999-2004
GSCEs – English, Maths, Food Tech
Get your hostess CV right with our proven tips
Add a cover letter to your application
Some recruiters may require a cover letter alongside your CV. This professional statement delves deeper into your career history, experience, achievements, and skills with a specific focus on the hostess role you’re applying for. That could include examples of where you performed well in your job, or how your experience relates to the environment of the new position.
Mention any hospitality awards or achievement
Have you ever worked for a Michelin-starred restaurant or won an award for excellent customer service? Don’t forget to mention it. Awards and accolades show employers your passion and commitment to the job. However, it has to be relevant to the job you’re applying for. While all types of awards are great, if it doesn’t relate to the position, leave them off.
Tailor your CV to the job
While most hostess roles may appear similar, every business is different and requires varying skills and experience from candidates. So, tailor your CV to suit the job role to set yourself apart from the competition. Use your background and experience to your advantage and tie it directly to the personal specification and job description. If an employer can see how you fit into the role through your CV, you’re more likely to have a shot at securing an interview.
Stay on point
Your CV should be concise, well-written and professional. Try and stick to one or two pages to avoid repeating information. Recruiters don’t have time to spend hours sifting through pages of CVs. So, make the best impression in the most concise way possible. It’s all about getting the right balance between detail and readability.
Your hostess CV questions answered
What are the duties of a hostess in a restaurant?
Hostesses have a wide variety of responsibilities depending on the type of restaurant. Generally, there are some primary tasks that are completed in this position, such as:
- Welcoming guests
- Taking reservations and organising daily service times
- Communicating to guests
- Managing wait lists and guest requests
- Organising events
- Cleaning tables after service
What is the difference between a host and a hostess?
The term host often refers to a male position, whereas a hostess is a female equivalent. But there is no difference between the duties and responsibilities of a host and a hostess. Modern restaurants often refer to this position as hosts or servers to avoid gender disparity.
What are the best qualities of a hostess?
A hostess must possess several qualities to succeed at this job. As you’re working with the general public, it’s also essential to use these skills to remain professional and courteous when dealing with a range of situations. Some top qualities to have include:
- Good manners
- People skills
- Time management skills
- Attention to detail
How do I become a hostess with no experience?
There are no formal qualifications or training to become a hostess. So, employers often look for people with numerous qualities that suit the job. Every business is different and typically has in-house training to help you get to grips with everything. However, for more senior positions, previous experience is required.
Where do hostesses work?
Hostesses work in numerous environments in the hospitality sector. Some examples include:
- Exhibition centres
Build your own hostess CV
Time to show recruiters that you’re the hostess with the most-ess. Once you’ve got to grips with our CV examples, head to our online builder for ready-made CV templates. Choose one that looks the part for a hostess role, then take your pick from professionally written content about hostess duties, skills, and more.