If you’re writing a CV for the retail industry, you’ll benefit from knowing the ins and outs of the CV writing process and what recruiters are looking for when making interview selections. Knowing your CV needs to be concise, targeted and interesting is one thing, but actually writing such a CV can be a challenge. That’s why we’ve developed our retail CV sample, which is a practical guide to crafting your own unique CV. Did you know that applying for jobs in your field brings particular challenges? First of all, retail is a highly competitive, popular field and successful candidates need to shine on paper to stand a chance of selection. Secondly, working in retail demands specialist knowledge, which you need to demonstrate in your CV. Thirdly, you’ll need to show an impressive skills portfolio, such as customer-facing skills and marketing abilities. LiveCareer’s retail CV sample shows you how to integrate the right information and examples into your CV, standing you in good stead for interview selection.
Call Centre Agent CV Sample
Building your call centre agent CV is easier when you bear these dos and don’ts in mind. Use these along with our retail CV sample to keep you on track when writing your unique resume.
- Do explain your call handling efficiency in terms of your successes and results. For example, quote your customer facing time as a percentage.
- Do include your interpersonal and communication skills in your skills list, giving examples of how you put these into practice.
- Don’t leave out other related skills for the job, e.g. software proficiency or speaking a foreign language.
- Don’t dilute the key messages in your CV. Proofread them to test their impact.
Call Centre Manager CV Sample
Write your call centre manager CV with the help of our retail CV sample and work these dos and don’ts into your document for an impressive resume.
- Do explain your specific managerial skills for a call centre retail environment, e.g. knowing how to convey important sales messages and imparting these to your team.
- Do write about your ability to use specific call centre monitoring software and give examples of this along with the benefits to your role.
- Don’t include information that could put a negative spin on your CV, e.g. failed business ventures. While you shouldn’t lie, there are ways of telling the truth in a positive light!
- Don’t leave gaps in your work history without giving a reason.
Call Centre Supervisor CV Sample
A call centre supervisor CV is easier to write when you refer to our dos and don’ts below. Also, our all-important retail CV sample will provide you with critical support when applying for jobs.
- Do illustrate your managerial and organisational skills with examples of the positive contribution you’ve made to previous jobs.
- Do stress your excellent communication skills in terms of supporting your team and promoting sales in a retail call centre environment.
- Don’t forget to self-assess informal skills that support your supervisor role, such as speaking another language or understanding sales psychology.
- Don’t include information that employers do not need to know at this stage. For example, your age, racial background or gender etc.
Customer Service Administrator CV Sample
Crafting a customer service administrator CV with the help of our retail CV sample will put you on track for a strong, unique resume. Furthermore, keep the following dos and don’ts in mind as you write your CV. They’re designed to give you a little insight into good CV writing!
- Do tailor the information in your CV to show your administration skills, knowledge and experience in a retail environment, e.g. the ability to use CRM software.
- Do stress your contribution to driving retail sales and show your impact on your organisation as a whole.
- Don’t be tempted to write a long CV. More information isn’t necessarily better as employers prefer concise CVs.
- Don’t fall into the trap of lying or exaggerating. You must be sure you can provide evidence to back up everything you claim.
Customer Service Associate CV Sample
Put your customer service associate CV together while referring to the following dos and don’ts. You’ll also find that our retail CV sample is a huge help when it comes to choosing the right content, style and formatting for your resume.
- Do show how your customer focus has led to successful outcomes in previous roles and give examples.
- Do show how you can keep records of customer interactions, transactions and enquiries or complaints.
- Don’t use jargon, technical terms or anything hard to understand.
- Don’t refer to your work duties using the phrase ‘responsible for’. Use action verbs like ‘compiled’ or ‘co-ordinated’.