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The perfect CV for a retail sales assistant showcases your experience in a variety of retail environments. It looks smart and professional, just as you do at work. It highlights your customer-facing skills, as well as key hard skills like processing product returns and keeping financial records.
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Top recruiter tips for your retail sales assistant CV
List your hard and soft skills
Retail sales assistants need to combine retail knowledge with excellent customer service. That means you need a healthy mix of hard and soft skills, so make sure to mention both in the skills section of your CV. These could include teamwork, communication skills, or knowledge of retail software.
Include your key achievements
Don’t just list your day-to-day responsibilities in your work experience section. If possible, include any key achievements – whether that’s winning employee of the month, receiving a great customer feedback score, or making the most sales on your team.
Treat your CV as a sales pitch
The personal summary section of your CV is your chance to ‘sell’ yourself to your recruiter. Always mention the unique qualities that make you the right person for the job, as well as the professional experience you’ve gained in previous positions.
Key skills for retail sales assistant CVs
Retail sales assistants need a range of hard and soft skills to deliver the best service to customers.
Essential skills for any retail sales assistants
- Customer service
- Interpersonal skills
- Teamwork to assist other employees and cover shifts when needed
- Basic technology skills, such as operating point-of-sale machines
- Ability to work under pressure on busy shifts
Nice-to-haves that will help you stand out
- Excellent telephone manner
- Visual merchandising, such as window displays and store layouts
- Knowledge of retail software packages
- Leadership skills to onboard new retail employees
Common questions about your retail sales assistant CV
What should be included in a retail sales assistant CV?
In your CV, you should include:
- A personal summary to give an overview of your experience and personality
- An education section that briefly lists your educational status
- A work experience section to detail your achievements in previous retail roles
- A skills section to outline the abilities you’d bring to a new retail position
What are the key responsibilities of a retail sales assistant?
A retail sales assistant is responsible for assisting customers on the shop floor, including answering questions, recommending products, and processing payments. They might also be responsible for merchandising window displays and keeping the shop tidy.
What are the top qualities of a retail sales assistant?
Above all, retail sales assistants need to have excellent customer service skills. They’re representing a business, so need to be helpful, resilient, and with a good memory to remember the whereabouts and details of different products on the shop floor.
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