Post Office Counter Clerk CV Example
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Professional SummaryOrganised and experienced post office counter clerk who always stays up to date with the latest changes to the postal service and rates. Excels in manning a busy post office service desk as well as helping clients to find the perfect service to meet their unique needs and delivering mail to different post office boxes. Especially adept at handling customer inquiries.
Core QualificationsDiploma in Bookkeeping and Accounting, King's College | London, England
Professional QualificationsBusiness and Accounting NGQ.
Academic QualificationsDiploma in Bookkeeping and Accounting, King's College | London, England2007-2010GCSEs: English (A) Maths (A) Geography (A)
- Experienced in liaising with customers and postal service workers.
- Very knowledgeable about different postal services and rates.
- Good understanding of different postal distribution methods.
- Outstanding customer service skills.
- Strong communication skills.
Work ExperiencePost Office Counter Clerk at UK General Post Office, London | 2014-Present Day
- Helped customers to determine the best postal service to meet their needs as well as the optimum postal rates for their budget.
- Answering questions from customers in a calm and patient manner.
- Helped customers to select the best packaging to use to wrap their items for delivery to different destinations throughout the UK.
- Handled all types of counter business for customers dealing with the United Kingdom Postal Service.
- Distributed mail to various post office boxes in the office.
- Dealt with questions and inquiries from customers and helped them to find the services that they needed for different situations.