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Duty managers play an important – and highly varied – role in a company. Whether they’re carrying out administrative tasks, onboarding new employees, or supporting the HR department, these professionals can have a wide range of different responsibilities. The challenge is writing a duty manager CV that sums up your skills and experience.
With myPerfectCV, it’s quick and easy. We’ve got everything you need to write a stand-out application, from tips and templates to a proven duty manager CV example. Discover what makes the ideal CV then build your own with our professional builder tool today!
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Duty manager CV tips
For a duty manager CV that ticks every box, follow our top tips from UK recruiters below.
Quantify your success
Facts and figures are an excellent way to make your CV stand out from the crowd. If you improved your company’s customer service rating by 10% or reduced the cost of office supplies by £1,000 a year, mention these metrics on your application.
Use keywords from the duty manager job description
The duty manager roles and responsibilities can vary depending on the job. To make sure your application is tailored to the role, always include keywords and phrases from the advert when writing your CV – whether it’s a skill, qualification, or even a personality trait.
Use a professional CV template
Duty managers need to be well-organized, so always use a professional CV template to create the right impression. Bullet points, subheadings, and columns will make your CV much easier to read and help you fit your information onto just one page.
Proofread your application
Whether they’re responding to customer queries or coordinating staff schedules, duty managers need to have an excellent eye for detail. Show your recruiter you have what it takes by carefully proofreading your CV for typos before you submit your application.
Show some personality
Although administration is a large part of the duty manager role, strong interpersonal skills are essential too. In your personal statement, include some thoughtful adjectives to describe your work ethic, character, and personality.
Duty manager skills to include in your CV
From communication to customer service, discover the must-have duty manager skills for your CV and cover letter.
Key skills for your duty manager CV
- Office administration
- Computer skills
- Operational oversight
- Inventory management
Extra skills to set you apart
- Customer service
- Attention to detail
- Time management
- Service management
Write an attention-grabbing personal statement for your duty manager CV
Your personal statement is a short paragraph that sits at the top of your CV. Also known as a personal summary, this section needs to provide a brief outline of your professional background, key skills, and areas of expertise.
It might be just 2-3 sentences long, but your personal statement is one of the most important sections of your duty manager application. Include your most impressive qualities to catch your recruiter’s attention and make them want to read on.
Top FAQs about your duty manager CV
What is the role of a duty manager?
Duty managers are responsible for making sure an organisation runs smoothly. Whether they’re assisting the HR department or taking care of daily administrative tasks, the role of a duty manager can be varied – but their ultimate aim is to ensure the management, employees, and customers are all happy. This can involve solving disputes, improving the company customer service rating, and reviewing client accounts.
What are the duties of a duty manager?
On a day-to-day basis, the duties of a duty manager can include responding to customer queries and concerns, onboarding new employees, liaising between employees and the management team, and maintaining a well-organised working environment. Additional duties can depend on the industry. For example, a duty manager in the hospitality sector might also be responsible for greeting guests and taking important calls at the reception desk.
How do you become a duty manager?
To become a duty manager, you will need to have relevant management experience. Many professionals will start their career in an administrative or operations role, such as HR assistant, office assistant, or operations executive. It’s not essential to have a particular academic qualification, although your application is bound to stand out if you have a professional management qualification.
What are the top skills of a duty manager?
Some of the top skills of a duty manager include communication, customer service, and administrative skills such as time management and organisation. Duty managers must also have strong problem solving skills to sort disagreements between colleagues, answer customers’ questions, and keep operations running smoothly.
What is the average duty manager salary in the UK?
The average salary for a duty manager in the UK is £22,761 a year. Depending on your experience level and qualifications, you could earn anything from around £19,000 to over £50,000.
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Build your duty manager executive CV with myPerfectCV
If you want to take the next step in your duty manager career, you’ll need a professional CV. At myPerfectCV, you’ll find everything you need to create your application – from top tips and templates to our tried and tested CV builder. Discover our customizable content and download your recruiter-ready CV today!