Hospitality careers offer diverse opportunities, dynamic environments, flexibility, and professional growth, but you’ll need a strong hospitality CV to take advantage of these benefits. A well-crafted CV serves as a first impression, showcasing your qualifications, skills, and experience. It also demonstrates your suitability for the role – leading to interview requests. To simplify the process, our guide breaks down CV writing step-by-step, with plenty of CV examples tailored to different hospitality jobs and experience levels to help you succeed.

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    Hospitality CV examples

    With our expert resources and hospitality CV examples under your belt, you have all that’s needed to create a winning curriculum vitae. Remember to tailor your CV to your experience level and the job description to show employers you have what it takes to hit the ground running. 

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    Hospitality CV templates by experience

    To help you write your CV, we’ve prepared hospitality CV templates for three different experience levels – entry-level (or no experience), mid-career, and senior. Familiarising yourself with these CVs and their differences will give you a good idea of how to approach crafting your CV and what information and sections to include to make an impression on hiring managers.

    Take a look below for hospitality CV examples:

    Hospitality CV template with no experience

    As an entry-level applicant, you need to be more tactical in structuring your hospitality CV. Because you have little work experience, you need to draw attention to how you’ve developed a range of transferable skills that make you fit for the role. Educational achievements, volunteer experience and any relevant extracurriculars could also be mentioned if they demonstrate your suitability for the advertised role.  Check out the hospitality CV example above for more pointers.

    Check out the hospitality CV example above for more pointers.

    Hospitality CV template for mid-career level

    A hospitality CV for a mid-career candidate is undoubtedly easier to write. With some relevant work experience in the hospitality industry under your belt, a good set of specialist skills, and some achievements you can be proud of, writing your hospitality CV should be a piece of cake.  

    To make the most of everything you have to offer potential employers, you need to make sure you include the most relevant information in your CV. If you find yourself struggling for space, be ruthless. Instead of dwelling on the fact that you don’t want to brag about your footballing achievements, refer back to the job advert and tailor your CV to the job requirements. Another great strategy is to use figures and hard data to demonstrate the impact of your contribution – it’s a surefire way to show employers you’re worth their time.

    Hospitality CV template for senior level

    A senior-level hospitality CV should feature things such as significant experience in the hospitality industry, a good assortment of technical skills, in addition to a track record of excellence in all previous roles. So, go over your career history thoroughly and pick out the most enriching experiences, reflecting on the range of both soft and hard skills you have built along the way.  

    As a senior-level applicant, your chances of securing your desired position are good. However, to get there, you need to create a hospitality CV that presents your strengths, potential, and skills in as good a light as possible. When crafting your work experience section, it’s crucial to make sure the information you include is relevant and tailored to the job description. A surefire way of impressing employers is by including hard numbers to back up your achievements and contributions. For example: “I managed a team of 20+ staff, reducing turnover by 25% through enhanced training programmes and employee engagement activities”.   

    Given that you’ve likely got quite a few years of experience and countless achievements, you might find yourself strapped for space. Don’t worry about jamming it all into your CV. Anything worthwhile that doesn’t fit can always find its way into your cover letter.

    Take a look at our extensive library of CV templates to find inspiration for your own job application.

    How to write a hospitality CV

    Your CV starts with your contact details – but after having a look at our hospitality CV examples, you know a lot more than that.

    Organising your CV into sections is vital to giving it a clear structure and highlighting the most important information. Make sure to use sections when writing your CV to boost your chances of getting the job.

    how to write hospitality cv

    Look below to see how different sections are written and presented for a professional look.

    STEP 1

    Write a personal statement for your hospitality CV

    Your personal statement is a two-to-four-sentence description of your skills, achievements, and experience. Given that it’s featured at the top of your CV, it’s one of the first things hiring managers see. As such, it’s important to make it a strong introduction that speaks to your fitness for the hospitality job you’re after.  

    Example 1:

    Reliable hosting professional with experience overseeing dining areas to balance guest needs and business requirements. Friendly, approachable and hardworking leader. Focuses on providing exceptional dining experiences to encourage customer loyalty.

    OR

    Example 2:

    Outgoing and friendly receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.

    STEP 2

    Describe your hospitality work experience

    Hospitality jobs are very dynamic and hands-on, usually requiring some physical stamina and a knack for social interaction. When writing the work experience section of your hospitality CV, it’s important to highlight the above qualities. Use the job description as a point of reference, and make sure you hit the right keywords.

    Example 1:

    Service Concierge | Air Canada, London
    February 2022 – Current

    • Carried out day-to-day duties accurately and efficiently.
    • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
    • Successfully delivered on tasks within tight deadlines.
    • Demonstrated respect, friendliness and willingness to help wherever needed.

    Concierge | Knightsbridge Hotel, London
    April 2020 – January 2022

    • Greeted and assisted guests with check-in and check-out procedures, ensuring a seamless experience.
    • Provided guests with information about local attractions, dining options, and transportation.
    • Made reservations for dining, tours, and entertainment upon request.
    • Handled guest complaints and concerns promptly and professionally.
    • Coordinated special requests and arrangements for VIP guests.

    OR

    Example 2:

    Receptionist | PDSA, Liverpool
    May 2020 – February 2022

    • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
    • Answered and helped resolve enquiries from clients, vendors and the general public.
    • Kept the reception area clean and neat to give visitors a positive impression of the company.
    • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
    STEP 3

    List your skills

    Having a good assortment of technical skills is quite important to success in the hospitality industry. Whether it’s being able to work with Point of Sale (POS) systems or knowing how to safely handle food, these are the kinds of skills that potential employers will look for.  

    Below, you’ll find a list of technical skills for hospitality jobs. Use these as a guideline, but remember always to tailor your list to the job description.

    Examples of technical skills for hospitality jobs:

    • Customer Relationship Management (CRM) Software (e.g. Salesforce or Hubspot)
    • Property Management Systems (PMS) (e.g. Opera, Protel)
    • Point of Sale (POS) Systems (e.g. Micros, Toast, or Square)
    • Reservation Systems
    • Event Management Software (e.g. Cvent)
    • Financial Software (Xero, or Sage)
    • Customer Service Platforms (e.g. Zendesk)
    • Inventory Management (e.g. MarketMan)
    • Digital Marketing Tools (e.g. knowledge of SEO, Google Analytics)
    • Microsoft Office Suite
    • Online Travel Agencies (OTAs) (e.g. Booking.com, Expedia)
    • Food Safety and Sanitation
    • Technical Support
    • Revenue Management Software (e.g. Duetto)
    • Channel Management Tools (e.g. Siteminder)
    STEP 4

    Mention your education and qualifications

    For most roles in hospitality, a degree is not required. It is, however, a nice add-on if you’re pursuing specialised or managerial positions. Otherwise, hiring managers look for individuals with a positive attitude who thrive in fast-paced environments.  

    Depending on the role you’re pursuing and your experience level, the education section of your hospitality CV should highlight those qualifications that are relevant to the job. After all, potential employers are looking for someone who ticks all the boxes and has what it takes to get the job done.

    Example 1:

    Diploma in Hospitality Management
    City & Guilds, London
    September 2018 – June 2020

    Level 2 Certificate in Food Safety and Hygiene
    Islington College, London
    April 2021

    BIIAB Personal Licence Holders (APLH)
    The Digital College, London
    February 2022

    OR

    Example 2:

    Level 2 Award in Food Safety in Catering
    Westminster College, London
    April 2021

    Certificate in Customer Service
    Lewisham College, London
    February 2022

    STEP 5

    Include additional information on your hospitality CV (optional)

    Although many people skip this part altogether, the additional information section on your hospitality CV can give you an extra boost when applying for your chosen role. Think of it as an opportunity to showcase your achievements and provide a well-rounded image of yourself – something that hiring managers are likely to respond to, especially if you do it well.  

    The information you could include in this section includes relevant certifications and training, professional memberships, foreign languages, or even hobbies. The world is – pretty much – your oyster, as long as you ensure the information you mention presents you as the type of person potential employers are looking to fill the role you’re pursuing. 

    Example of:

    CERTIFICATIONS

    • Certificate in Customer Service (City & Guilds), 2015
    • Data Protection Training (GDPR)

    PROFESSIONAL DEVELOPMENT

    • Attended a workshop on effective communication and conflict resolution
    • Completed an online course on time management and organisational skills

    HOBBIES AND INTERESTS

    • Member of a local book club, enhancing communication and organisational skills
    • Regular participant in community theatre, improving public speaking and interpersonal skills
    • Enthusiastic traveller, experienced in handling various cultures and languages

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