A branch manager is a senior professional who oversees the running of a particular branch of a bank. They are responsible for the daily operations at the branch, including recruitment, customer service, and monitoring the performance of subsidiaries.

To write a strong branch manager CV, start by customising one of our trusted CV examples to find a design that fits your requirements. Then, use our tips to learn how to write a compelling CV for a branch manager job. Read on for:

  • Sample branch manager CV
  • Branch manager CV templates
  • The best format for your branch manager CV
  • How to write an effective CV for a branch manager
  • Top dos and don’ts for branch manager CV writing
  • Your branch manager questions answered

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    Sample branch manager CV

    Professional Bank Branch Manager Example CV

    Hannah Taylor
    24 Jones Walk
    Sheffield S2 2FJ
    07912 345678
    hannah.taylor@example-example.co.uk

    PROFESSIONAL SUMMARY

    Driven Branch Manager with 12-year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives.

    WORK HISTORY

    Branch Manager, 01/2015 – Current
    Beckett Financial Services | Sheffield

    • Complied with regulatory requirements, including UK Money Laundering regulations.
    • Increased monthly staff retention rate by 13% after implementing new training programmes.
    • Developed and delivered polished sales presentations in order to highlight product and service quality.

    Assistant Branch Manager, 08/2010 – 12/2014
    Somersby Bank | Sheffield

    • Integrated new systems for scheduling appointments, managing customer contacts, and coordinating retention strategies.
    • Assisted senior-level credit officers with complex loan applications.
    • Assisted with hiring and recruitment, employee motivation, and training.

    Trainee Branch Manager, 07/2008 – 07/2010
    Somersby Bank | Sheffield

    • Researched and updated all required materials needed for the firm and partners.
    • Obtained documents, clearances, certificates, and approvals from local and national authorities.
    • Supported the branch manager with daily operational functions.

    SKILLS

    • Complex problem-solving
    • Business development
    • Deductive reasoning ability
    • Project management
    • Staff management
    • Customer service awareness
    • Strategic planning
    • Regulatory compliance

    EDUCATION

    Bachelor of Science: Business Administration (2008)
    University of London, London

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    Branch manager CV templates

    Designed with the branch manager in mind, our CV templates ensure that your leadership experience, operational skills, and business acumen are presented clearly and professionally. Browse our collection to find the perfect template that will help you highlight your expertise and make a lasting impression on potential employers.

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    The best format for your branch manager CV

    Choosing the right CV format for your branch manager CV is crucial to showcasing your leadership experience, business management skills, and on-the-job achievements. A well-structured CV makes a strong first impression and increases your chances of getting an interview. The two most effective formats for a branch manager CV are the reverse chronological CV and the skills-based CV:

    Reverse chronological CV

    The reverse chronological format is ideal for candidates with a clear, progressive management career path. This format places your most recent roles at the top, giving employers an immediate view of your experience, leadership responsibilities, and career progression in managing business operations. Why choose this format?

    • Clearly demonstrates career progression: Highlights your growth in management roles and showcases your achievements in each position.
    • Easy to follow: Organises your work history in reverse order, making it easy for recruiters to see your most recent experience and how you’ve progressed in your career.
    • Familiar to employers: This format is often preferred by employers, especially for experienced managers, as it meets standard hiring expectations.

    Skills-based CV

    A skills-based CV is ideal if you’re moving into branch management or have experience in a variety of industries. Rather than focusing on job titles, this format emphasises the specific skills and competencies you’ve developed that are relevant to managing a branch, such as leadership, financial oversight, and customer relations. Why it might suit you:

    • Emphasises core competencies: Focuses on your key strengths, such as team management, budget control, customer service excellence, and strategic planning.
    • Flexible: Perfect for those with a varied career history or experience in different industries, showcasing transferable skills.
    • Supports career changes: Particularly useful if you’re moving into store management from another sector, allowing you to demonstrate your leadership, problem-solving, and decision-making skills.
    Choose your format now

    How to write an effective CV for a branch manager

    Creating an effective branch manager CV means highlighting your leadership skills and business knowledge. To help you stand out, follow these key steps: 

    Adding contact details to your branch manager CV

    Start your CV with your contact details at the top. Make sure this section is clear and easy to find, as employers need to be able to contact you. Include your full name, phone number, professional email address, and location. You might also consider adding links to your LinkedIn profile or any relevant professional portfolio to give more insight into your background.

    Example of a contact section for a branch manager CV

    Hannah Taylor
    24 Jones Walk
    Sheffield S2 2FJ
    07912 345678
    hannah.taylor@example.co.uk

    Writing your branch manager CV’s personal statement

    Your personal statement (or personal summary) is a short paragraph that sits at the top of your branch manager CV. Although it’s usually just 2-3 lines long, it’s one of the most important sections as your recruiter will probably scan it before deciding whether to read on.

    In your personal statement, you should outline your professional experience, key areas of expertise, and any particular achievements. This will help your CV stand out from the crowd.

    Example of a personal statement for a branch manager CV

    Results-driven branch manager with over 7 years of experience in leading high-performing teams and overseeing day-to-day operations. Skilled in managing budgets, improving customer satisfaction, and driving sales growth, as well as developing strategic business plans and implementing cost-effective solutions to improve branch performance. Passionate about mentoring and developing talent to ensure the continued success of the team and the business. 

    OR

    Experienced and detail-oriented branch manager with a strong track record of improving operational efficiency and driving business growth. Skilled in managing diverse teams, optimising processes, and ensuring exceptional customer service. Seeking to use my leadership skills and branch operations expertise to contribute to the continued success and expansion of a forward-thinking company.

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    Adding an experience section to your branch manager CV

    The work experience section of your branch manager CV is essential. It gives employers an insight into your leadership style, operational expertise, and the impact you can have on their business. Rather than simply listing your day-to-day responsibilities, focus on how you’ve improved team performance, streamlined operations, and contributed to revenue growth. Whenever possible, include measurable achievements to demonstrate the tangible impact of your work.

    Example of work experience for a branch manager CV

    Branch Manager, 01/2015 – Current
    Beckett Financial Services | Sheffield

    • Complied with regulatory requirements, including UK Money Laundering regulations.
    • Increased monthly staff retention rate by 13% after implementing new training programmes.
    • Developed and delivered polished sales presentations in order to highlight product and service quality.

    Assistant Branch Manager, 08/2010 – 12/2014
    Somersby Bank | Sheffield

    • Integrated new systems for scheduling appointments, managing customer contacts, and coordinating retention strategies.
    • Assisted senior-level credit officers with complex loan applications.
    • Assisted with hiring and recruitment, employee motivation, and training.

    Top skills for your branch manager CV

    As a branch manager, your CV should demonstrate a blend of hard and soft skills that make you a strong leader and efficient operator. While technical skills related to business management and finance are important, employers also value key interpersonal skills such as communication and customer service. 

    Highlighting these skills shows that you’re not only capable of managing day-to-day operations but also excel at leadership and team development. Below are the essential and desirable skills you should consider including in your CV to stand out in this role.

    Essential skills for a branch manager

    • Communication (written and verbal)
    • Customer service
    • Budgeting
    • Computer skills
    • Business development
    • Recruitment 

    Desirable skills to set you apart

    • Contract management
    • Operational leadership
    • Employee onboarding
    • Time management
    • Data analysis

    Outlining education on a branch manager CV

    Your education is the foundation for your leadership, business strategy, and financial management skills. While a degree isn’t always a must, formal qualifications in business, management or finance can significantly enhance your application.

    To create an education section, focus on qualifications that demonstrate your knowledge of business operations, financial oversight and team management. Keep the section concise and highlight anything directly relevant to the responsibilities of a branch manager role.

    Include the following:

    • Name of degree or qualification: e.g. Bachelor’s in Business Administration, MBA in Management 
    • Name of institution: the school, university, or training provider where you studied 
    • Dates attended or year completed: particularly important if it’s a more recent qualification 
    • Industry certifications: management certifications, leadership training, or specific financial tools 

    Example of education for a branch manager CV

    Bachelor of Science in Business Management (2015)
    University of Manchester, Manchester, UK

    Diploma in Leadership and Management (2017)
    Chartered Management Institute (CMI)

    Top dos and don’ts for branch manager CV writing

    DO

    • DO quantify your performance

      In your work experience section, don’t just list your branch manager daily duties. To help your application stand out, always include facts and figures that quantify your performance – whether you managed a team of 40 employees or boosted your branch’s customer satisfaction rating by 15%.

    • DO use role-specific keywords

      As a branch manager, you’re no stranger to the world of recruitment – so you probably know how many CVs your recruiter will need to read through! If your recruiter uses an ATS (applicant tracking software) to find the most relevant CVs, make sure yours doesn’t slip through the net. Always include a variety of keywords and phrases from the job description to tailor your application to the role.

    DON’T

    • DON’T forget to show your leadership skills

      Branch managers are responsible for overseeing all of the employees at a branch. This means that impressive leadership skills are a must. On your CV, make sure to include examples that demonstrate your ability to lead a team, motivate employees, and hire the best talent.

    • DON’T neglect proofreading

      Whether you’re writing promotional materials or communicating with customers, strong communication skills are a must. Show your recruiter you can make a good impression by carefully proofreading your CV and cover letter before you press submit.

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    Your branch manager questions answered

    What is the role of a branch manager?

    The roles and functions of a branch manager are to oversee the day-to-day operation of a particular bank branch. Some of the key branch manager duties for your CV can include boosting its reputation in the local community through marketing campaigns and outreach projects, communicating with customers to provide an excellent level of service, and recruiting new employees to the firm. Branch managers also play an important financial management role. They might manage the branch’s budget and oversee the company accounts.

    What does a bank branch manager do?

    On a day-to-day basis, a bank branch manager is responsible for a range of operational, administrative, and interpersonal tasks. Branch/credit manager roles and responsibilities might include interacting with customers to answer questions or solve problems; hiring and training new employees; delegating tasks and taking charge of scheduling shifts, and promoting the branch within the local community. That could involve organising events and working with the marketing team to create campaigns.

    How do I become a branch manager?

    To become a branch manager in a bank, you’ll need a combination of financial knowledge, business operations experience, and management skills. Branch managers may work their way up in their particular branch, starting out in a role such as bank assistant before taking on additional management responsibilities. Some companies may ask for a relevant qualification such as an undergraduate degree in economics, business strategy, or financial management.

    What is the average salary for a branch manager?

    According to information from Reed.co.uk, the average salary for a branch manager in the UK is £36,935 a year. Professionals with less experience may start on around £35,000, while senior managers could earn closer to £40,000 a year.

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