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To secure the job you really want, you must create a CV highlighting your abilities and strengths. Building a CV from scratch can be rather tricky, but it becomes much simpler when you use our coffee shop manager CV sample. You’ll get a sneak peek at the kinds of information you need to include and the appropriate format.
On top of reading through and implementing the below advice, streamline the writing process with our expert CV examples. Each easy-to-follow document offers a wealth of content and design ideas, so you don’t have to worry about what information to include and the presentation. Who said putting together an interview-winning CV had to be complicated?
Ready to begin? Keep reading as we explore:
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Sample coffee shop manager CV
Manchester M60 3TT
Forward-thinker and expert negotiator with strong skills in business management and sales planning. Proven track record governing budgets using robust financial controls to boost revenue. Confident planning logistics, strengthening supplier relationships and analysing market performance.
April 2021 – Current
Something Sweet – Manchester
Coffee Shop Manager
- Oversaw accurate daily till operation and cash reconciliation.
- Managed rotas for 10 staff members to maximise availability and productivity.
- Worked with owner to develop, assess and improve operational procedures including cashing up, customer service and fire safety.
- Inspired front-of-house team with energetic and friendly personality deliver outstanding customer service.
March 2016 – March 2021
Something Sweet – Manchester
Coffee Shop Staff
- Prepared menu items according to exact recipes and portion requirements, delivering consistent, quality food service.
- Attended regular training opportunities to maintain up to date knowledge on food and beverage best practices..
- Presented food in eye-catching, uniform ways for maximum customer appeal.
- Took food and beverage orders within 5-minute timeframes, optimising customer turnaround times.
- Staff evaluations
- Daily purchasing
- Barista training
- Staff rota management
- Customer service
- Coffee product expertise
- Just In Time stock control
- Coffee shop opening and closing
- Relationship management
City & Guilds Manchester
Management and Administration
Top Academy College
4 A Levels: Maths (A), English (A), French (B), and Home Economics (B)
Coffee shop manager CV template
It’s all too easy to fall into the trap of procrastination and worry – but writing a coffee shop manager CV doesn’t have to be a chore. Simply take advantage of our online resources, including pre-made CV templates that make formatting a breeze. When you use the right tools, you’ll get a head start on landing your dream job!
What is the best format for your coffee shop manager CV?
Before excitedly rushing into your content, you must choose between popular CV formats. These recruiter-approved layouts organise your information so it’s easy to read, to the point, and logically ordered. Without them, your application would be one big jumble of words and sections – and no hiring manager will waste their time unpicking the mess.
There are two widely accepted formats in the UK – the reverse-chronological CV and the skills-based CV. The former does exactly what it says on the tin, and runs through your work history, starting from your current or most recent role. The latter focuses on transferable skills, such as “collaboration”, “communication”, and “problem-solving”.
So, which is best for a coffee shop manager? Without a doubt, the reverse-chronological CV. As this is a managerial position, employers need tangible proof you can hit the ground running. Candidates must provide evidence of supporting a team in a fast-paced environment – knowledge of beans and roasts is a plus. Skills-based CVs are generally only appropriate for people with a sparse employment background.
What else do you need to know? Check out the below tips:
- Your CV should only be one to two pages maximum
- Use a legible font like Calibri, Arial, or Times New Roman
- Break up chunks of text with headings, sections, and lists
- Keep the overall tone friendly and formal
- Send your CV as a Word or PDF file unless asked otherwise
How to write a CV for a coffee shop manager
Seen the perfect job online? Boost your chances of success by learning how to write a CV. The following guidance breaks the process down step by step, so you don’t have to worry about feeling overwhelmed. You’ll discover what information to include, essential formatting tools, and answers to some of the most common CV writing questions. Read on as we dive into:
- How to add contact details to your coffee shop manager CV
- Start your coffee shop manager CV with a personal statement
- How to present your work history on a coffee shop manager CV
- Top skills for your coffee shop manager CV
- Outlining education on an coffee shop manager CV
How to add contact details to your coffee shop manager CV
It’s easy to forget to add your most up-to-date contact details at the top of your CV, especially if the application deadline is looming. However, hiring managers need this information to contact you about the next steps. Note the following somewhere obvious, preferably in a larger or bolder font:
- Name – first name and surname
- Location – including county and postcode
- Phone number – the best one to reach you on
- Email address – keep it work appropriate
Example of contact section for a coffee shop manager CV
38 Any Road,
Any County, AN19 4NJ,
Start your coffee shop manager CV with a personal statement
Competition for coffee shop manager positions is fierce, so you must create a CV that stands out. One way you can do this is with a persuasive personal statement – this punchy three to four sentence introduction underlines your highest achievements, qualifications, and skills. There’s a knack to saying everything you need to say with so few words. Stuck? Use our handy formula below to cover the key points.
Sentence one opens with who you are, including years of experience and career focus. Sentence two explains what you can achieve and seals the deal with a showstopping statistic. Finally, sentences three and four spotlight your areas of expertise and unique skills. For example, you might know latte art or have experience working in a busy city centre chain.
Statistics can be anything that provides concrete evidence of your talents. You might have won several awards or streamlined operational processes, saving the company time and money. Whatever the accomplishment, be specific and include a number or percentage if possible.
Here are a few other tips to keep in mind:
- Write in the third person to sound more professional
- Stick to the word count – 50 to 100 words is ideal
- Only include the most relevant information – you don’t have space to go into every little detail
- Sprinkle in a few keywords and phrases – you can find these hard and soft skills in the job advertisement
- Be authentic – don’t copy what you see online
Example of personal statement for a coffee shop manager CV
Efficient coffee shop manager with four years of experience in a major café chain. Won “Coffee Shop of the Year” for two consecutive years. Capable of assessing customer needs, managing a team, and preparing staff schedules. Good at multi-tasking as well as prioritising tasks and making sure that all targets are met or exceeded. Specialist in staff management in busy and demanding work environments.
Motivated coffee shop manager with five years of experience running an independent café. Introduced a new payment system that boosted productivity by 71%. Able to handle high-pressure environments and inspire a large team to perform at its best. Completed a specialist latte art course and charge a small premium for personalised customer orders.
How to present your work history on a coffee shop manager CV
The employment history section offers a fascinating insight into your professional life. Alongside noting company information, we suggest outlining your core strengths and most brilliant workplace accomplishments to wow the hiring manager. Our top advice? Take your time. This should be the meatiest part of your coffee shop manager CV, so don’t skimp on the details!
Start from your current or most recent role and note up to six duties for each. As a rule, add more detail for relevant positions that reflect the job advertisement. Here’s what to include:
- Job title
- Employment start and end dates
- Company name
- Company location
- List of duties
- Workplace achievements
Like the personal statement, the more numerical you can be, the better. Otherwise, employers don’t have any evidence of your skills and achievements. Let’s say you “maintained the high standards of the coffee shop” – what do you mean? Perhaps you achieved this by “delivering over 20 engaging training courses” or “scoring 93% on a customer feedback survey”. Ultimately, don’t assume the hiring manager knows what you’re trying to say.
Next, avoid repetition and cover as many different responsibilities as possible. For instance, if you’ve discussed “ordering stock” underneath one role, mention “holding team meetings” in another. This will show the employer you’re well-rounded and multi-talented. On top of this, don’t focus on obvious tasks like “answering telephone calls” – this is a given and not worth wasting the word count for!
Lastly, uplift the tone with plenty of positive adjectives and action verbs. The best candidates are “enthusiastic”, “helpful”, and “organised”. Action verbs are powerful alternatives to “responsible for”. Some of our favourites for coffee shop managers include “hired”, “supervised”, and “motivated”.
Example of work experience for a coffee shop manager CV
Coffee Shop Manager | Margate Coffee, London | January 2021 – Present
- Creating employee time sheets and handled requests for time off.
- Interviewing new staff and determining their suitability.
- Held regular staff meetings and briefings.
- Liaising with customers and suppliers on a daily basis.
- Ordering stock and stock control.
- Maintaining the high standards of the coffee shop.
Coffee Shop Staff | Coffee Central, Dorchester | June 2019 – January 2021
- Learnt to make various types of coffee and other beverages
- Trained in food hygiene and safety.
- Served food and beverages to customers.
- Established good rapport with customers and other staff members.
- Light cleaning of the coffee shop.
Top skills for your coffee shop manager CV
CV skills are a crucial part of your coffee shop manager CV. Not only do they reassure the employer you have the right tools to succeed, but they make it easier for ATS software to pick out keywords and phrases. The best applications note 12 in total, split equally between hard skills and soft skills.
What’s the difference? Hard skills are technical and learnt on the job or through education – think “making specialist coffees”, “cashing up”, and “delivering staff training”. In contrast, soft skills are personality-based and much harder to develop, therefore priceless to hiring managers. Examples include “active listening”, “conflict resolution”, and “time management”.
Our best advice? Don’t focus on one at the expense of the other. Someone might have all the practical tools in the world but a poor attitude that’s more trouble than it’s worth. Similarly, friendliness doesn’t compensate for a lack of fundamental knowledge.
Stuck for ideas? Check out the following lists:
Essential skills for a coffee shop manager
- Completed a Food and Hygiene Certificate
- Adept at swiftly resolving customer and supplier issues
- Good written and verbal communication skills
- Good at resolving staff issues and problems
- Can work well with a large team and inspire them to work efficiently
Desirable aptitudes to set you apart
- Full, clean driving licence
- Qualified in First Aid and CPR
- Can delegate work evenly
- Good understanding of retail operating systems
- Passionate about coffee production
Outlining education on an coffee shop manager CV
Although formal qualifications aren’t always necessary, they give candidates a competitive edge. You can discuss school, college, or university degrees, extracurricular training, and memberships to governing bodies. Basically, highlight anything that gives weight to your credentials!
There are a few things to be aware of when completing this section. Firstly, you don’t have to go into too much detail about older qualifications like GCSEs, especially if you’ve completed further training. Plus, while it might sound obvious, don’t include poor grades or incomplete courses – neither will portray you in a favourable light.
What does it take to become a coffee shop manager? Employers tend to prioritise experience over education. Although, it’s helpful to have an English and Maths GCSE and some kind of understanding of business management. For example, you might have completed a Business Studies A-level or undergraduate degree.
When outlining your education, make sure to cover:
- Name of school, college, university, or other awarding body
- Study start and end dates
- Subject title
- Qualification level – e.g. GCSE or A level
- Qualification result
Example of education for a coffee shop manager CV
City & Guilds | August 2022 – April 2023
Management and Administration: Pass
Top Academy College | September 2020 – July 2022
4 A Levels: Maths (A), English (A), French (B), and Home Economics (B)
County High School | September 2015 – July 2020
10 GCSEs at grades A – C
Top dos and don’ts for coffee shop manager CV writing
- DO spotlight your specialist skillsWhat makes you special compared to the other candidates? Perhaps you’ve completed a barista course where you mastered latte art and pouring techniques. Maybe you know all about business management and have experience training large teams. Whatever it is, underlining your unique talents will leave a lasting impression on the hiring manager.
- DO shout about your personalityThe most successful managers know how to motivate a team and inspire everyone to perform their best. Employers will be on the lookout for transferable soft skills that prove you have the right attitude for the job. Now’s not the time to be shy – emphasise your amazing character traits and explain how they’ll help you succeed!
- DON’T forget to attach a cover letterA cover letter is a short one-page document expressing interest in the position, explaining why you’re the best person for the job, and summarising your top abilities. Nowadays, many companies don’t accept applications without this courtesy document. It’s also a fantastic place to note extra information that doesn’t belong in a CV, like your career ambitions and notice period.
- DON’T send your application without reviewing There’s no excuse for mistakes when there are so many free spell checkers online. Review your work for errors before sending it across, and ask a trusted friend to give you some feedback. The more advice you get, the more confident you’ll be!
Your coffee shop manager CV questions answered
What is the role of a coffee shop manager?
Coffee shop managers are primarily responsible for the day-to-day operations of the business. While they might occasionally serve customers and prepare food, they’re mostly in the office reordering stock, hiring brand-new employees, and setting budgets. Every day looks different, but core duties include:
- Providing guidance, training, and support
- Developing and implementing marketing strategies
- Proactively resolving customer concerns and complaints
- Working towards sales and KPI targets
- Looking after health and safety standards
What skills do coffee shop managers need?
As you can imagine, coffee shop managers must have outstanding people skills. Alongside resolving customer complaints, they need exceptional leadership qualities to motivate and inspire their team. Hiring managers prefer candidates who:
- Communicate effectively
- Tackle problems with a positive, can-do attitude
- Possess a strong knowledge of health and safety procedures
- Can lead others to succeed
- Have the confidence to develop and train new employees
Can I write a coffee shop manager CV without experience?
Unfortunately, you’ll unlikely receive an interview invite without tangible experience. You don’t necessarily need a background in coffee shops or cafés, but you must demonstrate managerial qualities. Want to improve your prospects? We suggest investing in an additional training course to develop your business acumen.
How much does a coffee shop manager earn?
It’s impossible to say how much coffee shop managers earn because it depends on several factors, such as location, experience, and hours. However, the average salary in the UK is around £26,000. This increases the higher you are on the career ladder.
Create a convincing coffee shop manager CV today
This coffee shop manager CV sample is just one of the tools at your disposal that you can use to grab the attention of a future employer. Other helpful resources include our expert CV examples and pre-made CV templates. As your skills expand, it’s important to update your CV to include these new accomplishments while ensuring it’s as effective as possible.