Account managers are key in building and maintaining strong client relationships, ensuring businesses achieve their goals and objectives. From managing accounts to delivering exceptional customer service, your expertise is essential in driving client satisfaction and business success. So, how can you craft an account manager CV highlighting your skills and achievements?

In this guide, we’ll walk you through everything you need to know to create a standout account manager CV, including:

  • Sample account manager CV
  • Account manager CV templates
  • The ideal format for your account manager CV
  • Tips on writing an effective CV for an account manager
  • Dos and don’ts when creating your CV
  • Answers to your account manager CV-related questions

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    Account manager CV sample

    CV Example for an experienced account manager

    HANNAH TAYLOR
    24 jones walk, Sheffield, Yorkshire S2 2GJ
    079123456789
    hannah.taylor@example-example.co.uk

    PROFESSIONAL SUMMARY

    Highly effective Account Manager bringing a comprehensive background managing top accounts for a wide variety of companies in various industries. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.

    WORK HISTORY

    February 2015 – Current
    Account Manager | Insight Direct | Sheffield, Yorkshire

    • Managed a portfolio of 10 accounts totalling £75k in sales.
    • Created proposals for new and repeat customer business transactions.
    • Effectively led a seasoned team of partner managers and account coordinators.
    • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
    • Contacted regular and prospective customers to explain product features and solicit orders.

    August 2011- February 2015
    Account Executive | Irwin Mitchell LLP | Sheffield, Yorkshire

    • Maintained a central database of key contacts, risk ratings, financial impact and key issues.
    • Organised joint sales calls with current customers and outside vendors.
    • Negotiated prices, terms of sale and service agreements.
    • Monitored market activity and quoted pricing to maintain healthy profit margins.
    • Contacted regular and prospective customers to explain product features and solicit orders.

    September 2007- August 2011
    Junior Account Executive | Pimco | Sheffield, Yorkshire

    • Created sales contacts with on- and off-premise accounts.
    • Contacted 40 new and existing customers per month to discuss new products and services.
    • Built client relationships by acting as the liaison between the customer service and sales teams.
    • Developed marketing literature.
    • Set up meetings between sales leads and potential clients.

    SKILLS

    • Powerful negotiator
    • Sales and contact reports
    • Business development
    • National account management
    • Sales forecasting
    • Market analysis
    • Budgeting
    • Resource planning
    • Market trend analysis
    • B2B sales
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    Account manager CV templates

    Our expertly made CV templates are designed to follow the UK format, ensuring your skills, experience, and qualifications are presented clearly and professionally. Browse through our selection to find the perfect template that showcases your expertise and helps your application stand out from the crowd.

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    The best format for an account manager CV

    When creating your CV, selecting the right format is essential to highlight your experience, skills, and qualifications effectively. A well-structured CV can significantly boost your chances of securing an interview. The two most common CV formats for account managers are:

    Chronological CV

    The chronological CV format suits account managers with a solid and continuous employment history. This format focuses on presenting your most recent roles first, allowing employers to view your career progression and relevant experience quickly. 

    Key benefits include:

    • Showcases your experience: Highlights your career growth and makes it easy for employers to assess your account management expertise.
    • Clear structure: Lists your work history in reverse chronological order, offering a straightforward layout that’s simple to navigate.
    • Preferred by employers: This format is familiar to hiring managers, enabling them to review your CV more efficiently.

    Skills-based CV

    A skills-based CV is perfect if you want to emphasise your abilities over your work history. This format is ideal for those transitioning into account management from another role, those with gaps in their career, or those wishing to highlight specific skills. Benefits include:

    • Focus on key skills: Highlights relevant account management skills such as client relationship management, negotiation, and strategic planning.
    • Versatility: Great for applicants with diverse career backgrounds or transferable skills from different industries.
    Choose your format now

    How to write an effective account manager CV

    Writing an impactful CV starts with understanding the essential sections that should be included. A well-structured and clear CV is key to catching the attention of employers. To help you get started, here’s a step-by-step guide with practical tips to create a standout account manager CV that highlights your strengths and expertise

    Adding contact details to your CV

    Start your CV by placing your contact details at the top. Include your full name, location (or full address if needed), phone number, and email address. Double-check for any errors in your contact details to ensure recruiters can reach you without issues.

    Example of a contact section

    Hannah Taylor
    Sheffield, Yorkshire S2 2GJ
    079123456789
    hannah.taylor@example-example.co.uk

    How to write your personal statement

    Your personal statement is the first thing employers will see at the top of your CV. It’s your chance to make an immediate impact, so aim for a concise and strong introduction. Ideally, keep it to two or three sentences that highlight your experience, key skills, and commitment to the role.

    In your personal statement, briefly summarise your account management experience, your ability to build and maintain client relationships, and any relevant qualifications or certifications. This is also a great place to showcase your strengths, such as your strategic thinking, problem-solving abilities, and dedication to delivering excellent client results.

    Example of an account manager’s personal statement

    Experienced and results-driven account manager with over 6 years of expertise in building strong client relationships and managing high-value accounts. Skilled in delivering tailored solutions, overseeing projects from concept to completion, and driving growth through exceptional service and strategic planning. Known for my strong communication skills, attention to detail, and ability to meet and exceed client expectations.

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    Adding an experience section to your account manager CV

    The work experience section of your account manager CV is crucial as it gives employers a clear insight into your professional background, client management skills, and ability to deliver results. This section provides the opportunity to showcase your key roles, responsibilities, and the impact you’ve had in your previous positions.

    Rather than just listing your tasks, focus on the results and achievements you’ve delivered. For example, how have you contributed to increasing client satisfaction or growing key accounts? What steps have you taken to improve processes or efficiency within your team? Highlight any specific successes, such as exceeding sales targets, expanding client portfolios, or improving client retention rates.

    Example of work experience for an account manager

    Account Manager
    Lumin Tech – London
    January 2020 – Present

    • Managed a portfolio of high-value accounts, consistently achieving a 15% growth in revenue year-on-year.
    • Built and maintained strong client relationships, leading to a 25% increase in client retention.
    • Coordinated cross-functional teams to deliver tailored solutions, resulting in a 30% improvement in client satisfaction scores.
    • Led contract negotiations, securing long-term agreements with key clients, contributing to a stable revenue stream.

    Account Manager
    Global Solutions Ltd. – Manchester
    July 2016 – December 2019

    • Oversaw a diverse client base, successfully managing accounts across multiple sectors.
    • Enhanced client relationships by identifying opportunities for upselling and cross-selling, boosting overall sales by 20%.
    • Streamlined account management processes, reducing response time by 40% and increasing operational efficiency.
    • Collaborated closely with marketing and sales teams to deliver customised campaigns, leading to a 10% increase in client engagement.

    Top skills for an account manager CV

    Employers seek account managers with strong client relationship management, problem-solving abilities, and excellent communication skills. Your CV should highlight the skills demonstrating your ability to manage client accounts effectively, drive sales, and ensure customer satisfaction. Aim to include 6-10 key CV skills that reflect both your technical and interpersonal strengths.

    Account manager-specific skills:

    • Proven track record of managing and growing client accounts
    • Strong understanding of contract negotiation and sales strategies
    • Experience in identifying new business opportunities and upselling services
    • Expertise in managing cross-functional teams to deliver client solutions
    • Ability to analyse market trends and adjust strategies accordingly
    • Knowledge of CRM systems and data analysis for performance tracking

    General skills:

    • Excellent communication and interpersonal skills with clients and colleagues
    • Customer service and conflict resolution expertise
    • Time management and organisational skills to meet multiple deadlines
    • Ability to remain calm and professional under pressure
    • Strong problem-solving and strategic thinking abilities
    • Team-oriented mindset with the ability to work independently

    Outlining education on an account manager CV

    When outlining your education on an account manager CV, it’s important to focus on the qualifications most relevant to the role. While extensive work experience is key, a solid educational foundation can help demonstrate your capability and commitment to the profession. In this section, you should include your highest level of education and any relevant certifications or training that will strengthen your application.

    If your academic background is less directly related to account management, focus on transferable skills and coursework or projects that demonstrate your problem-solving, leadership, or strategic thinking abilities.

    Example of how to outline education:

    Bachelor of Business Administration
    University of London, 2015 – 2018
    2.1 Honours 

    Sales Management Certification
    Institute of Sales Management, 2019

    Dos and don’ts for an account manager CV

    Do

    • DO customise your CV for each application

      Tailor your CV to the specific account manager role you’re applying for. If the position focuses on managing high-value clients, emphasise your experience with large accounts and your ability to drive sales. If the job requires project management skills, highlight your expertise in managing cross-functional teams and delivering results. Customising your CV will make you stand out and show that you’re genuinely interested in the role.

    • DO highlight your communication skills

      As an account manager, effective communication is key to building and maintaining relationships with clients. Ensure your CV reflects your ability to convey information clearly, both in writing and verbally. Emphasise any experience in leading meetings, presenting to clients, or collaborating with teams.

    DON’T

    • DON’T ignore the importance of keywords

      Many companies use applicant tracking systems (ATS) to screen CVs. Make sure your CV includes keywords from the job description to improve your chances of passing through the system. If the role emphasises skills like “client retention” or “contract negotiation”, be sure to incorporate these terms where relevant.

    • DON’T make your CV too long

      While it’s important to showcase your skills and experience, a CV that’s too lengthy can be off-putting to employers. Aim to keep your CV to one or two pages maximum, focusing on the most relevant and impactful information. Use bullet points to make it easy to read and to highlight key accomplishments efficiently.

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    Your account manager CV questions answered

    Can I use a CV template for my account manager CV?

    Yes, using a CV template can be incredibly beneficial for creating a professional, well-organised account manager CV. Templates provide a structured layout, helping you present your experience and skills in a clean and readable format. They save time by offering a clear framework, allowing you to focus on customising the content to highlight your strengths. A template ensures that your CV is visually appealing and well-balanced, which makes it easier for hiring managers to find the information they need quickly.

    Should I include a cover letter with my account manager CV?

    Yes, including a cover letter can significantly strengthen your application for an account manager role. Use the cover letter to explain why you’re drawn to the specific company and how your skills and experience align with the job requirements. Focus on demonstrating your enthusiasm for managing client relationships and driving business growth. A well-written cover letter adds a personal touch, helps you stand out, and shows your genuine interest in the position.

    How can I make my CV stand out from other account manager applicants?

    To make your account manager CV stand out, highlight measurable achievements and key skills. For example, showcase how you increased revenue, improved client satisfaction, or successfully managed key accounts. Include specific examples of how your skills, such as negotiation, project management, or communication, have contributed to your success. Mention any relevant certifications or training, such as CRM proficiency or sales strategy expertise, to emphasise your qualifications further.

    Should I mention my professional certifications on my account manager CV?

    Professional certifications can enhance your CV and demonstrate your commitment to continuous learning. Relevant certifications such as Project Management Professional (PMP), Chartered Institute of Marketing (CIM), or specific CRM software certifications can strengthen your CV and show your expertise. Include any certifications that are related to account management or the industry you’re applying to.

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    Create your account manager CV today

    Ready to create a CV that highlights your account management expertise and client relationship skills? We’re here to guide you through the process of creating a professional CV that truly reflects your experience.

    With our comprehensive tips, templates, and examples, you’ll be well-equipped to impress potential employers. When you’re ready, use our intuitive CV builder to personalise your CV and download it with just a few simple steps.

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