Medical Receptionist CV Example

Adding contact details to your medical receptionist CV

Start your CV with a clear and professional contact section at the very top of the page. This should include your full name, the city or region you’re based in, a phone number, and a professional email address. Always double-check your information for accuracy – a small mistake could mean a missed opportunity.

Example contact section for a medical receptionist CV

Writing your medical receptionist CV personal statement

A personal statement is a short paragraph that sits at the top of your medical receptionist CV, just underneath your contact details. This section should outline your professional background and position you as the perfect person for the role.

Because your recruiter will probably read your personal statement first, make sure to include your most impressive information here. Relevant skills, qualifications, or achievements will catch their attention and make them want to read on.

Example personal statement for a medical receptionist CV

Adding an experience section to your medical receptionist CV

Your work experience section is where you highlight the value you’ve brought to previous roles and show recruiters that you’re capable of meeting the demands of a medical receptionist role. Rather than simply listing responsibilities, focus on achievements, improvements you contributed to, or processes you helped streamline. Tailor each role entry to reflect relevant experience, especially in healthcare, such as patient-facing tasks, administrative duties, and using medical software.

Structure each entry clearly by including:

• Job title 
• Employer name 
• Dates of employment 
• Key responsibilities and achievements (use bullet points for clarity) 

Be sure to use action verbs such as “coordinated”, “managed” or “maintained” and, where possible, include figures or results (e.g. reduced appointment booking errors by 20%).

Example of work experience for a medical receptionist CV

Top skills for your medical receptionist CV

A strong medical receptionist CV highlights a combination of administrative expertise, interpersonal skills, and knowledge of healthcare systems. Employers are looking for candidates who can efficiently manage front desk responsibilities while maintaining a compassionate and professional approach to patient care. Demonstrating your ability to handle tasks such as scheduling appointments, answering phones, and managing medical records will show that you can support a busy clinical environment.

Outlining education on a medical receptionist CV

While a degree isn’t usually required to work as a medical receptionist in the UK, employers do expect a good basic education and a solid understanding of healthcare administration. 

Your CV’s education section should clearly state any relevant qualifications, such as GCSEs (particularly in English and maths), vocational certificates, or healthcare-related training. Additional certifications – such as a level 2 or 3 diploma in medical administration or customer service – can further strengthen your application and demonstrate your commitment to the role.

Use this section to highlight formal qualifications, but don’t overlook short courses or in-house training that reflect your readiness for a clinical environment. For example, courses in data protection, first aid, or security can be particularly valuable in a healthcare environment. If you’ve completed training in specific software such as EMIS, SystmOne or Microsoft Office, include this under either the education or skills section, depending on the format. ​​Include:

• Qualification or course title, e.g. Level 2 Diploma in Medical Reception 
• Institution name, such as your college or training provider 
• Location and dates attended or date completed, especially for recent achievements 
• Any relevant certifications, such as Data Protection or NHS Health Records Training

Example of education for a medical receptionist CV