Customer service requires a perfect blend of key qualities like patience, friendliness, adaptability, and excellent communication. Our customer service CV examples show you how to highlight both sides of the story to make sure you get shortlisted by recruiters and employers.
Making your customer service CV stand out
From call centre agents to managers and team leaders, customer service positions are highly sought after. Here’s how to make sure your CV ticks all the boxes:
Demonstrate your personality
Customer service positions are all about working well with other members of staff and customers. Your personal statement should draw attention to the traits that make you ideal for these roles such as working well in a team or having excellent rapport-building skills.
Go beyond education
Customer service roles can have incredibly varied requirements when it comes to qualifications. As well as education such as BTEC, A-levels or your degree, be sure to include any other relevant training, professional accreditations, or completed courses. These can help you stand out among other candidates.
Provide evidence for your claims
Including job-specific keywords in your CV is essential as recruiters often skim-read CVs or use scanning software to find them. But it’s also important to prove what you claim. If you say you’re great at sales, provide evidence with statistics and figures. Support details about your adaptability with an example of how you have responded to a difficult situation with a customer.
Create an attention-grabbing customer service CV
Showcase your skill set with help from myPerfectCV. Our CV builder makes it easy to create a professional customer service CV in no time. Choose a top-notch template, add your own content to the customisable sections and save it as a PDF or Word document to make job applications a breeze.