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Land the helpdesk hot-seat with these CV tips

From work experience to technical certifications, our information technology CV guidelines will help you to present your most desirable traits. Get ahead in this exciting industry with our comprehensive tips:

• Be clear with your credentials

  In the UK, some specific roles in information technology may require a certain certification, for example, a Cisco Network Engineer application may be enhanced with training in this network. List these as early as possible.

• Present yourself with a confident opening statement

  This is your chance to condense all your skills into an elevator pitch – your opening statement! Lead with your passions, followed by concisely written achievements and credentials.

• Use action verbs to highlight achievements

  You can evidence your experience by using the right terminology, for example, a help desk support agent might say: “Led a six-strong team supporting e-commerce clients with budgets of £10,000 per month.”

• Organise your experience in date order

  While you should only stick to relevant experience, make sure you present this with the most recent experience first. Be prepared to explain any career gaps, which may enhance your application, for example, learning a language while travelling.

• Remember extra-curricular activities

  It’s not just work experience that makes your CV shine. Talk about any volunteering or hobbies that could be considered as transferable skills. For example, running workshops could demonstrate management and teamwork skills.

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The myPerfectCV builder offers trusted guidance on how to arrange your CV, craft your language, and focus on the most important details. Enhance your IT application with a review from our industry-specific CV builder. For a unique information technology application that will delight employers, try our online tool today.

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